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On board Air New Zealand with kids

Flying with kids is never easy though Air New Zealand has introduced a Concierge to help us parents.

Air New Zealand is the first in aviation history to have an International Airline Concierge on long haul flights. These IAC's are destination experts and are there to ensure that each passenger travelling in each class receives outstanding customer service. These IAC's are also available to assist with heating bottles and baby food when the cabin crew are committed to other in-flight duties.

Only fold-up strollers are allowed on board (due to storage limitations). Only fold-up strollers are allowed to the door of the aircraft. If you have a larger stroller/pram, Air New Zealand will supply a "loan stroller" to assist you in getting to the door of the aircraft for your departure.

Children and Infant meals are no longer available on Tasman or pacific services (except for services to and from Perth, Noumea and Papeete). Please note that meals are not available on Air New Zealand Domestic New Zealand services. Our cabin-crew are happy to prepare, heat and wash bottles whenever needed.

When travelling on Air New Zealand long-haul flights (including Perth, Noumea and Papeete), disposable diapers, drinking cups and formula are available. Pre-prepared baby food is also carried on board. Due to limited aircraft space, only a small amount of these products are loaded for emergency use. Infant meals are available on our long-haul flights including services to and from Perth, Noumea and Papeete and must be requested through your Travel With Kidz agent at the time of booking. Where possible, the cabin crew serve children's meals before serving adults, so you can feed your child before relaxing and enjoying your own meal.

Air New Zealand caters for children with special dietary needs on long-haul flights including flights to and from Perth, Noumea and Papeete.

Entertainment on board for kids is a critical component of the receipt to success. Available on board are movies on demand, back of seat entertainment, Interactive games, Music and Junior packs.

Air New Zealand has developed an exciting Kids Pack with a wide range of activities and entertainment to keep the little ones occupied. We have two (2) different Packs. The first is for children aged between 3-6 years called 'Buzz & Poppy' and then second pack is for children aged between 7-11 years called 'Air NZ Gang'.

'Buzz & Poppy' the friendly little bugs, take our junior Air New Zealand Flyers on a fun activity filled flight, whilst our "Air NZ Gang" packs feature native New Zealand characters 'Kerry the Kiwi', 'Phizz the Fantail' and 'Ted the Tuatara', who help kids learn a little about New Zealand in a fun way. The colourful bags contain a range of items including an activity book, colouring pencils, magic slate and stickers.

Please Note: Kids Packs are not available on Domestic New Zealand, Tasman or Pacific services (except for services to and from Perth, Noumea and Papeete).
Travel With Kidz specialises in family holidays worldwide and ensure you family travels safely while having the ultimate family holiday.



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